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Terms of Use

Welcome to Beauty Zone Lanka. By using our website and purchasing products from us, you agree to follow the terms and conditions mentioned below. Please read these Terms of Use carefully before using our website.

1. General Information

Beauty Zone Lanka is an online beauty and personal care store offering skincare, haircare, fragrance, beauty, and wellness products in Sri Lanka. These Terms of Use apply to all visitors, customers, and users of our website.

By accessing or using our website, you agree to be bound by these terms. If you do not agree with these terms, please do not use our website.

2. Product Information

We try our best to provide accurate product details, images, prices, availability, and descriptions. However, product packaging, ingredients, colors, sizes, or designs may vary slightly depending on the brand or supplier.

Customers are responsible for reading product details carefully before purchasing. For sensitive skin, allergies, or medical skin concerns, we recommend consulting a qualified professional before using any product.

3. Orders

When you place an order through our website, you agree that all information provided by you is accurate and complete.

Beauty Zone Lanka reserves the right to cancel or refuse any order due to product unavailability, pricing errors, incorrect customer information, suspected fraud, or any other valid reason.

After placing an order, you may receive an order confirmation. This does not guarantee final acceptance until the order has been processed and confirmed by our team.

4. Pricing and Payments

All prices shown on our website are subject to change without prior notice. We aim to keep prices accurate, but errors may occur.

If a pricing error is found after you place an order, we may contact you to confirm the correct price or cancel the order.

Payment options available on the website may vary from time to time. Customers must complete payment according to the selected payment method during checkout.

5. Delivery

We offer delivery across Sri Lanka through available courier or delivery services. Delivery time may vary depending on your location, courier delays, public holidays, weather conditions, or other circumstances beyond our control.

Beauty Zone Lanka is not responsible for delays caused by third-party delivery services, incorrect delivery details, or unavailable recipients.

6. Returns and Exchanges

Returns or exchanges may be accepted only for damaged, incorrect, or faulty products received at the time of delivery.

To request a return or exchange, customers must contact us as soon as possible with order details and clear photos of the issue.

Products must be unused, unopened, and in their original packaging. For hygiene and safety reasons, opened or used beauty and personal care products cannot be returned unless they are proven to be faulty.

7. Product Use and Allergies

Beauty Zone Lanka is not responsible for allergic reactions, irritation, misuse, or unsuitable product selection. Customers should check product ingredients and usage instructions before applying or using any product.

If irritation or discomfort occurs, stop using the product immediately and seek professional advice where necessary.

8. Website Content

All content on this website, including text, images, graphics, logos, product information, and design elements, is provided for general information and shopping purposes.

You may not copy, reproduce, modify, distribute, or use any website content for commercial purposes without written permission from Beauty Zone Lanka.

9. User Conduct

By using our website, you agree not to:

  • Use the website for illegal or harmful activities
  • Provide false or misleading information
  • Attempt to damage, hack, or interfere with the website
  • Copy or misuse our content, images, or branding
  • Place fake orders or misuse promotional offers

10. Account and Customer Information

If you create an account or provide personal information during checkout, you are responsible for keeping your login details and information secure.

You agree to provide accurate contact, billing, and delivery details. Beauty Zone Lanka is not responsible for failed deliveries or order issues caused by incorrect customer information.

11. Promotions and Discounts

Promotions, offers, discount codes, and special deals may be available for a limited time only. Beauty Zone Lanka reserves the right to change, cancel, or refuse any promotion at any time without prior notice.

Discounts cannot always be combined unless specifically stated.

12. Limitation of Liability

Beauty Zone Lanka will not be liable for any direct or indirect loss, damage, allergy, reaction, delay, or inconvenience caused by product misuse, incorrect information, delivery delays, website errors, or third-party service issues.

Our responsibility is limited to the value of the product purchased, where applicable.

13. Changes to Terms

Beauty Zone Lanka may update or change these Terms of Use at any time. Updated terms will be posted on this page. Continued use of our website after changes means you accept the updated terms.

14. Contact Us

For any questions about these Terms of Use, orders, returns, or website use, please contact Beauty Zone Lanka through the contact details available on our website or official social media pages.

hereby expressly disclaims all warranties either expressed or implied warranty of merchantability or fitness for a particular purpose. This disclaimer by the seller in no way affects the terms of the manufacturer’s warranty if any. Title to goods herein being purchased is retained by the seller until goods are paid for in full by the purchaser and at that time title passes to purchaser. If goods herein being purchased are being purchased for purposes of export, purchaser must obtain from the Federal Government certain export documentation before shipping to a foreign country. In addition, manufacturers’ warranties for exported goods may vary or even be null and void. If you have questions, please inquire. Any and all liability is only for the products purchased.

l prices and products, we reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Allegro is not responsible for manufacturer price changes, which may occur at any time without notice. The product images on this web site may not exactly reflect the product you receive. Design revisions and color variations may exist.
Please keep all packing material and documentation in the event that your equipment has to be serviced or returned. Before returning any product, you must obtain a Return Merchandise Authorization (RMA) number. NO returns, of any type, will be accepted without an RMA number. Please have the following information on hand when calling for an RMA number: customer name, invoice number, serial number and the nature of the problem

Rights & restrictions

1. Members must be at least 18 years of age.
2. Members are granted a time-limited, non-exclusive, revocable, nontransferable, and non-sublicensable right to access that portion of the online course corresponding to the purchase.
3. The portion of the online course corresponding to the purchase will be available to the Member as long as the course is maintained by the Company, which will be a minimum of one year after Member’s purchase.
4. The videos in the course are provided as a video stream and are not downloadable.
5. By agreeing to grant such access, the Company does not obligate itself to maintain the course, or to maintain it in its present form.